Mandatory under § 6 GlüStV 2021
Social concept for gaming halls: digital, compliant, no paperwork
Every gaming hall needs a social concept — and must continuously prove its implementation. With Ardanto's electronic social concept you meet the duty digitally: training, OASIS exclusion checks and documentation come together in the OASIS app, and the social report is generated at the push of a button.
Request a quoteWhy is the social concept mandatory for gaming halls?
§ 6 of the 2021 State Treaty on Gambling obliges gambling operators to present and implement a social concept: prevent gambling addiction, train staff, recognise at-risk players and prove implementation to the authorities. Gaming halls face additional state-level requirements — from licensing under state gaming-hall acts to per-venue certification. A social concept that sits in a binder is not enough: what counts is documented, lived implementation.
What a gaming-hall social concept must cover
Staff training
Regular player-protection and early-detection training — with proof for every employee. The OASIS app reminds you of dates and manages the certificates.
OASIS exclusion check at admission
Every guest must be checked against the central OASIS register before play. The app guides staff through ID check and query and documents every result automatically.
Ongoing documentation
Counselling conversations, incidents, age checks — captured in a structured way instead of paper lists. Audit-proof and analysable per venue.
Social report for the authorities
The social report is generated automatically from your ongoing documentation — as PDF or CSV, ready to send via the authority-export assistant.
How gaming halls implement the social concept with Ardanto
We create your tailored social concept and configure the OASIS app for every venue. Your staff document on a smartphone or tablet, operators see the compliance status of all venues in the admin cockpit — from a single site to a chain.
Frequently asked questions
Does every gaming hall need its own social concept?
The social concept applies per licence holder, but it must be implemented and evidenced in every venue. With the electronic social concept each site documents digitally — reports stay separated per venue.
What happens during an inspection by the authority?
The authority wants to see lived implementation: training certificates, documented exclusion checks, counselling records and the social report. With the OASIS app you export all documents at the push of a button.
How quickly is the electronic social concept ready to use?
After commissioning we create your social concept and set up the app for your venues — usually within a few days. Your staff need no training for the app: it guides them through every step.
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A social concept for your gaming hall?
Request a no-obligation quote — social concept, OASIS app and documentation from a single source, priced per venue.
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